This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is there a problem with Setup.exe when upgrading from 2.0 to 3.6.3?

  • 2 balasan
  • 2 ada masalah ini
  • 14 paparan
  • Balasan terakhir oleh Shawn

more options

I am trying to upgrade Firefox on a laptop that currently has 2.0. I downloaded 3.6.3 and opened setup. I get an error message indicating that setup cannot run setup.exe. It advises I restart my computer. When I do, it does no good. Please advise.

This happened

Just once or twice

== I tried to upgrade from 2.0 to 3.6.3.

I am trying to upgrade Firefox on a laptop that currently has 2.0. I downloaded 3.6.3 and opened setup. I get an error message indicating that setup cannot run setup.exe. It advises I restart my computer. When I do, it does no good. Please advise. == This happened == Just once or twice == I tried to upgrade from 2.0 to 3.6.3.

All Replies (2)

more options
 You have an old version of Windows installed. See http://www.mozilla.com/en-US/firefox/system-requirements.html
more options

Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.

You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. http://sourceforge.net/projects/kernelex/