This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Plugin check makes incorrect or misleading diagnosis about quicktime version on Mac OS X 10.6.4

  • 1 balasan
  • 19 ada masalah ini
  • 14 paparan
  • Balasan terakhir oleh AnonymousUser

AnonymousUser
AnonymousUser
more options

After reading about security issues with plugins, I ran the Mozilla plugin check to see if my plugins are up to date. It says my Quicktime plug-in is out of date and points me to the Apple web site for an update. However the information on the apple web site tells me about an upgrade to a version 7.something, available for Mac OS X versions up to 10.5.something, when my computer is running Mac OS X 10.6.4 and quicktime on my computer claims to be version 10 -- both of which are *later* than what I'm told to "upgrade" to. This makes no sense.

== I visited the mozilla plugin check web page.

After reading about security issues with plugins, I ran the Mozilla plugin check to see if my plugins are up to date. It says my Quicktime plug-in is out of date and points me to the Apple web site for an update. However the information on the apple web site tells me about an upgrade to a version 7.something, available for Mac OS X versions up to 10.5.something, when my computer is running Mac OS X 10.6.4 and quicktime on my computer claims to be version 10 -- both of which are *later* than what I'm told to "upgrade" to. This makes no sense. == I visited the mozilla plugin check web page.

All Replies (1)

AnonymousUser
AnonymousUser Pemilik Soalan
more options

I have the same problem, with slightly different versions:

Mac OS X 10.6.4 Firefox 3.6.4

According to plugin check I have QuickTime 7.6.3. and it is outdated. I downloaded update to 7.6.6 and got message that it can't be installed because I already have QuickTime Player 10.0. Does Firefox recognize 10.0 as a plugin? Do I need to disable 7.6.3? Do I delete 7.6.3 and, if so, how? How do I get 10.0 to show up as a plugin in Firefox? Lots of questions! I'm stumped.