This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I'm almost finished downloading it says I must close Firefox. How do I do that

  • 1 balasan
  • 0 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh Morbus

more options

When I'm just about to finish downloading I get a pop up message that says "In order to download, you must first close Firefox", to continue click the "Update" button, but when I do that it keeps sending me back to the pop up

When I'm just about to finish downloading I get a pop up message that says "In order to download, you must first close Firefox", to continue click the "Update" button, but when I do that it keeps sending me back to the pop up

All Replies (1)

more options

Hello Gary.

What exactly are you downloading?