This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I cannot close firefox to install a program have tried all recommended steps

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh the-edmeister

AnonymousUser
AnonymousUser
more options

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing.

This happened

Every time Firefox opened

== Every time i try and close Firefox

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing. == This happened == Every time Firefox opened == Every time i try and close Firefox

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

No need to delete any files.

File > Exit in Firefox to close it. Then check the Task Manager > Processes tab to make sure that firefox.exe isn't still running.