This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Every time Firefox updates to 3.6.6 I lose the capacity to access the Internet. The start-up page say "Trouble loading page" and I must remove the updated version of Firefox and reinstall the old version?

  • 1 balasan
  • 0 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh the-edmeister

AnonymousUser
AnonymousUser
more options

When Firefox updates to 3.6.6 the start-up page never becomes set. Rather, a pop-up appears that says "problem loading page". all access to Internet through email, etc. is closed until I remove 3.6.6 and reinstall the old version.

This happened

A few times a week

== Firefox update to version 3.6.6

When Firefox updates to 3.6.6 the start-up page never becomes set. Rather, a pop-up appears that says "problem loading page". all access to Internet through email, etc. is closed until I remove 3.6.6 and reinstall the old version. == This happened == A few times a week == Firefox update to version 3.6.6

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this - http://support.mozilla.com/en-US/kb/Firewalls - and select your Firewall from the list to learn how to allow a new version of Firefox thru your Firewall.