This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HP Office Jet 6500 Printer won't print black ink only since FF 3.6 upgrade

  • 1 balasan
  • 36 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh the-edmeister

more options

I cannot print in "Black Ink" on HP PRINTER Office Jet 6500 E709 THIS ONLY OCCURS WHEN PRINTING WEB PAGES. All WEB pages Print in "Color" even when black (greyscale is only ink checked w/in HP Printer

  • Web forum fix - At HP Print Section click "Premium Paper" setting .... However, this does not work


Have clicked on FF 3.6 version to download in the past 3X however system says I have FF3.5

I cannot print in "Black Ink" on HP PRINTER Office Jet 6500 E709 THIS ONLY OCCURS WHEN PRINTING WEB PAGES. All WEB pages Print in "Color" even when black (greyscale is only ink checked w/in HP Printer * Web forum fix - At HP Print Section click "Premium Paper" setting .... However, this does not work Have clicked on FF 3.6 version to download in the past 3X however system says I have FF3.5

Diubah oleh MSY

All Replies (1)

more options

Are you changing that setting to Black / Greyscale from within Firefox?

{Ctrl + P} then hit the Properties button next to the Printer Name.