This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can I download to disk to install on another computer

  • 1 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh cor-el

more options

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

All Replies (1)

more options

If the file is corrupted then you need to download again.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

Verify that the downloaded file works by starting it with a double click before copying to a DVD or USB stick.