This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox 3.6.12 crashes whenever I try to play a video on BBC news website.

  • 1 balasan
  • 198 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh PCPics

Smirk
Smirk
more options

I'm running Os x 10.5.8 and have fully updated my adobe flash for firefox. Every time I try to play a video on the BBC news website Firefox freezes, then crashes. Sometimes, but rarely upon reopening the video will work and it wont crash again. This problem only started with the latest patch on firefox. I run "NoScript" and "Adblock" but even with these turned off the problem persists.

I'm running Os x 10.5.8 and have fully updated my adobe flash for firefox. Every time I try to play a video on the BBC news website Firefox freezes, then crashes. Sometimes, but rarely upon reopening the video will work and it wont crash again. This problem only started with the latest patch on firefox. I run "NoScript" and "Adblock" but even with these turned off the problem persists.

All Replies (1)

PCPics
PCPics
more options

I'm on Mac OSX 10.6.5 - and exactly the same problem. It seemed to start with Firefox 3.6.12 and 'latest' Flash upgrade (both done at the same time). Ive tried going back to the previous versions, but makes no difference.

Seems to be on 'auto-play' news video clips within the BBC news website, the loading info is 'stats.bbc.co.uk' as the dots spin - then crash...

Very annoying - is anybody looking at this Mozilla?