This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox will not open, showing a black screen then returning to the desktop.

  • 1 balasan
  • 26 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh Matt Brubeck

mamapapaxp
mamapapaxp
more options

Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop.

Running Android 2.1 on Dell Streak

Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop. Running Android 2.1 on Dell Streak

Diubah oleh mamapapaxp

All Replies (1)

Matt Brubeck
Matt Brubeck
more options

Others users have reported that Firefox does not work on the Dell Streak, but we have not yet figured out why this is. Sorry! If you'd like to help us get more information, you can find some debugging instructions here:

https://support.mozilla.com/en-US/questions/763393