This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I uninstall an older version that still appears in "Programs and Features"

  • 2 balasan
  • 3 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh Haraldg

more options

I have recently updated to Firefox version 3.6.13. In the programs and features applet in my Control Panel, (WIN 7 Ultimate 64bit) version 3.6.10 still shows up as being installed. If I uninstall version 3.6.10, will my current version installation be gone too, as the uninstall wants to do so in the same folder as the newer version?

I have recently updated to Firefox version 3.6.13. In the programs and features applet in my Control Panel, (WIN 7 Ultimate 64bit) version 3.6.10 still shows up as being installed. If I uninstall version 3.6.10, will my current version installation be gone too, as the uninstall wants to do so in the same folder as the newer version?

All Replies (2)

more options

Yes, uninstalling that version will remove the current Firefox 3.6.13 version. You only have that old entry of that previous version in "Programs and Features" left. It sometimes (?) happens that the updater doesn't remove or update the uninstall keys in the Windows registry. You can remove that orphaned registry key yourself if you are comfortable with editing the registry, otherwise leave it or try a registry cleaner program.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox (????)

more options

Thanks for the direction. I am completely comfortable editing the registry. However the software key you have directed me to does not exist in my registry. sorry. There is no Mozilla Firefox at all under uninstall. I have the same issue with Thunderbird and there is no key for that either??? Harald