This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Trying to download and everytime it says the file is corrput and won't install

  • 1 balasan
  • 27 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh cor-el

txfiero87
txfiero87
more options

I just bought a new computer today and everytime i try to download firefox it goes for a while and then asks to install it, when i go to install it says file is corrupt and won't install??? I don't understand this keeps happening all day.

I just bought a new computer today and everytime i try to download firefox it goes for a while and then asks to install it, when i go to install it says file is corrupt and won't install??? I don't understand this keeps happening all day.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run the Firefox installer directly, but save the file to the Desktop instead and start the installation via a double-click or via the right-click context menu "Run as Administrator". If the file is still corrupted then temporarily disable your anti-virus software during the download and installation.