This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just signed up for FF. Keeps telling me need Adobe Flash. All ready have it!

  • 1 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh TonyE

more options

When I try to use FF it pops up to install plug in which is Adobe Flash. I just the other day upgraded for the latest version. I do use IE. Well I click on to add plug in and it just keeps going on like the Engergize Rabbit. Nothing happens. What's going on??

When I try to use FF it pops up to install plug in which is Adobe Flash. I just the other day upgraded for the latest version. I do use IE. Well I click on to add plug in and it just keeps going on like the Engergize Rabbit. Nothing happens. What's going on??

All Replies (1)

more options

There are 2 versions of Adobe Flash, do you have the version that Firefox uses, it does not use the same version as IE.

To ensure you have the version used by Firefox, using Firefox go to http://get.adobe.com/flashplayer/ and download the Adobe flash setup file (install_flash_player.exe), then close Firefox and run the Adobe flash setup file to install Flash.