Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I keep getting a 404 not found mesage when trying to access my Yahoo mail

  • 2 balasan
  • 10 ada masalah ini
  • 20 paparan
  • Balasan terakhir oleh HBB3

HBB3
HBB3
more options

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
HBB3
HBB3 Pemilik Soalan
more options

Thanks so much for the assistance. Unfortunately I still cannot reach my yahoo mail from MY Yahoo home page. Interestingly I can see the list of mail in my personal assistant, but when I click on one to open or attempt to go to the Mail page, I get the 404 message.

Only happens while using Mozilla Firefox which I greatly prefer to Internet Explorer (which allows access to the email) due to speed and features. Any more ideas would be appreciated. 

Thanks again.