Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't use the scroll feature built into my touchpad on my laptop, it works with everything else, including a pdf within firefox and the old 3.6 version of firefox but not in the new one. Does anyone know how to fix this?

  • 1 balasan
  • 20 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cici.d

more options

The touchpad has a built in feature where when i move my finger over the far right, it scrolls instead of using the mouse. It has been faultless with everything before now, but doesnt work on webpages in Firefox 4, but does in pdfs open within firefox. I can only assume therefore it is the browsers problem not mine. The touchpad is a synaptics pointing device. If this is a browser problem then looks like firefox 4 wont be for me :(

The touchpad has a built in feature where when i move my finger over the far right, it scrolls instead of using the mouse. It has been faultless with everything before now, but doesnt work on webpages in Firefox 4, but does in pdfs open within firefox. I can only assume therefore it is the browsers problem not mine. The touchpad is a synaptics pointing device. If this is a browser problem then looks like firefox 4 wont be for me :(

All Replies (1)

more options

Apparently it's related to the Firefox plug in.

This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.

1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu) 2. Select to "Options 3. Select "Applications" 4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox 5. Open a test PDF. It should open in it's own window now.

Again, not a complete solution but something that'll at least let you scroll with PDFs open.

More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033