This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I add items to the basket on zavvi.com with Firefox 4.0?

  • 3 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Liamario

more options

I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

All Replies (3)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Hi, I have tried all that, as well as reinstalling firefox.

more options

Hi cor-el,

I did what you asked again, just to see. I added an item to the basket no problem. Unfortunately any subsequent items would not be added. I have reinstalled firefox, deleting any previous info I had including bookmarks, passwords etc... and the same thing happened again.