This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Trying to add Firebox B Addon, tells me I need 3.6 but am running 4, help please

  • 1 balasan
  • 5 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh the-edmeister

earlam
earlam
more options

I would like to install the Firefox B Add on but when I do to 'add to firefox it tells me the following:- this Persona requires Firefox 3.6. You are currently using Firefox 3.0.13. But I downloaded and installed Firefox 4.0.1 which is confirmed when I check the 'about firefox on the help menu Can you help me please as I am not a techno but a 'silver surfer'!!

I would like to install the Firefox B Add on but when I do to 'add to firefox it tells me the following:- this Persona requires Firefox 3.6. You are currently using Firefox 3.0.13. But I downloaded and installed Firefox 4.0.1 which is confirmed when I check the 'about firefox on the help menu Can you help me please as I am not a techno but a 'silver surfer'!!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser