This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I have version 4 installed but am needing 3.6 to do black board college classes. How or where can I locate version 3.6 and reinstall it?

  • 1 balasan
  • 1 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh TonyE

mgravatt
mgravatt
more options

I have updated to Firefox 4.0. I am taking online colleg classes. Version 4 is not recognized by blackboard. Version 3.6 is noted to be certified with blackboard. Is there a way to reinstall Firefox 3.6?

I have updated to Firefox 4.0. I am taking online colleg classes. Version 4 is not recognized by blackboard. Version 3.6 is noted to be certified with blackboard. Is there a way to reinstall Firefox 3.6?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

An alternative is to keep Firefox 4 and install the portable version of Firefox 3.6 for when you need to use blackboard. You can install the portable version on your hard drive and it is available from http://portableapps.com/apps/internet/firefox_portable