We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't see images in mail or save jpeg images to my computer

  • 2 balasan
  • 8 ada masalah ini
  • 11 paparan
  • Balasan terakhir oleh briannbrown

more options

Cannot see images in my yahoo mail. Cannot save jpeg or other image files to computer; i get mozilla icon where the image file is but am unable to open it. I cannot send certain emails, the recipients cannot view the emails using IE? I'm guessing.

Cannot see images in my yahoo mail. Cannot save jpeg or other image files to computer; i get mozilla icon where the image file is but am unable to open it. I cannot send certain emails, the recipients cannot view the emails using IE? I'm guessing.

All Replies (2)

more options

If you have saved images then make sure that they have a valid file extension for an image like .jpg and not the .html file extension.
You can check that in the Properties of an image via the right-click context menu.
If Windows hides the file extension then you need to add quotes around the name ("image.jpg") to force the .jpg file extension.

more options

did not help. I cannot see images at all in my yahoo mail they just show a file ext and no image. my email works fine with ie.