This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

When clicking on "Tools", then "Options", all the tabs open except "Options" where I can change font and color.

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh the-edmeister

mymren
mymren
more options

When clicking on the "Tools" pull down list, then "Options", it gives 8 different tabs. The "Options" will not open where I should be able to change font and color.

When clicking on the "Tools" pull down list, then "Options", it gives 8 different tabs. The "Options" will not open where I should be able to change font and color.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes