This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not unmute my computer dvd player in order to play you tube on firefox

  • 1 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh Hasan

more options

Yesterday after adobe flash player was installed on my computer, the dvd player volume control stays on mute. It won't unmute.

Yesterday after adobe flash player was installed on my computer, the dvd player volume control stays on mute. It won't unmute.

All Replies (1)

more options

1) First of all Download & Install Firefox 3.6.19. This version and Firefox 5.0.x are the only Stable and Still Maintained versions of Firefox.

http://www.mozilla.com/en-US/firefox/all-older.html

2) Your UserAgent string in Firefox is messed up by another program that you installed. NET_mmhpset was added by some piece of Comcast software. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent.extra.firefox Right-click that preference and select Reset. Now Restart Firefox.

3) Your User Agent shows that you have the Ask Toolbar installed. The Ask Toolbar is causing many problems in Firefox versions. Uninstall that extension. There are a couple of places to check for the Ask toolbar:


  • Restart Firefox

Check and tell if its working.

Diubah oleh Hasan