This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox 6.0 will not support my AVG antiviris. Why?

  • 6 balasan
  • 19 ada masalah ini
  • 19 paparan
  • Balasan terakhir oleh James

sunshinels
sunshinels
more options

I cant update my Firefox because i use AVG anti virus. Why cant Firefox support this & will I have to change my Browser?

I cant update my Firefox because i use AVG anti virus. Why cant Firefox support this & will I have to change my Browser?

All Replies (6)

James
James
  • Top 25 Contributor
  • Moderator
more options

http://forums.avg.com/us-en/avg-free-forum?sec=thread&act=show&id=171434 Safe Search extension is not compatible with Firefox 6.0

Mozilla has released their new Firefox 6.0 browser for public. Unfortunately, the AVG Safe Search extension is not compatible with this browser version yet (example screenshot). We found some glitches during our internal testing and developers are working on rectifying them. A new AVG program update will be released as soon the support is fully implemented. You may also notice some other Firefox extensions are not compatible as the Firefox development cycle is quite rapid. 

Please rest assured you are still protected by AVG even if you have already upgraded to Firefox 6.0. The AVG Active Surf Shield component is still checking all data and will prevent you from accessing malicious content even though search results verdict icons are not available temporarily.

Diubah oleh James

Jennyferlynn
Jennyferlynn
more options

I have Firefox 7.0.1. It's not compatible w/ AVG. What can I do?

Andy.c
Andy.c
more options

Up grade AVG to 2012

Jennifer
Jennifer
more options

Firefox does not support AVG 2012 either. When are they going to get together on this popular anti-virus?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi larscn, add-on authors generally specify a range of compatible versions in their add-on. I'm sure AVG will do an update at some point, if it hasn't already. Which add-ons are disabled that you want to be enabled? Usually they would be listed on the lower part of this page:

orange Firefox button or classic Tools menu > Add-ons > Extensions

Edit: AVG issued an updated in late April for issues relating to Firefox 12. Do you have that update installed? See: AVG Support and Discussion Forums - Weekly Overview: 18/2012.

Diubah oleh jscher2000 - Support Volunteer

James
James
  • Top 25 Contributor
  • Moderator
more options

larscn, it is not the Firefox browser that supports this but rather AVG supporting Firefox with their extensions.

At moment AVG said they are not yet supporting Firefox 13.0

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=206731 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=206729 

We regret to inform you that the Safe Search add-on will not be available at the moment for Mozilla Firefox 13 (and possible also future versions) browser.

Diubah oleh James