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Cannot connect because required verification words (captcha) do not show up on the screen

  • 1 balasan
  • 3 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh cor-el

Wabannie
Wabannie
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Over the last couple of weeks, I am unable to enter such sites as my bank site, Linked in and now the NY Times because I am required to type in the verification words (captcha words) on the screen, but there are NO words. There's nothing to see. Please help.

Over the last couple of weeks, I am unable to enter such sites as my bank site, Linked in and now the NY Times because I am required to type in the verification words (captcha words) on the screen, but there are NO words. There's nothing to see. Please help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.