This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my mail account was shut down

  • 2 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh cor-el

more options

My account was shut down. AOL will not let me log on my Mac Mail.

My account was shut down. AOL will not let me log on my Mac Mail.

All Replies (2)

more options

Hi,

Firefox and other browsers are front ends that just display email pages like any other web pages. The email account, the emails in it, the account settings, storage etc. are all at the provider's (AOL, gmail, yahoo, hotmail etc.) end. So you may have to find a way to contact AOL.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"