This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Why are the videos muted--with the sound bar up to the max and my system prefs with the sound up?

  • 1 balasan
  • 66 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Matt_G

lejohnson04
lejohnson04
more options

I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

Penyelesaian terpilih

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.

Baca jawapan ini dalam konteks 👍 2

All Replies (1)

Matt_G
Matt_G
more options

Penyelesaian Terpilih

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.