This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I click on Firfox but it does not appear on my screen

  • 2 balasan
  • 1 ada masalah ini
  • 10 paparan
  • Balasan terakhir oleh DaveAdd

more options

I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

If that doesn't help, launch the task manager (Ctrl+Shift+Esc) and check if the process firefox.exe is running. If it is, end the process and start Firefox again.