This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just upgraded to 10...and now links and buttons black out when my cursor moves over them, and my entire window goes black whenever I scroll.

  • 1 balasan
  • 3 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh Matt_G

more options

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

Penyelesaian terpilih

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

Hi Nester88,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!