Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I cannot get captcha to show up at all, on any of my browsers (Firefox being the main one, also I have IE, Opera & Chrome, please help?

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

jonross4
jonross4
more options

Everytime I come across a site that requires an captcha code, it's always blank, I cannot enter anything because no codes are visible and the audio option doesn't work either (even though my audio in general works fine) It works in none of my other browsers and I've tried uninstalling, reinstalling firefox as well as clearing my cache and cookies, but nothing, please help? thanks!

Everytime I come across a site that requires an captcha code, it's always blank, I cannot enter anything because no codes are visible and the audio option doesn't work either (even though my audio in general works fine) It works in none of my other browsers and I've tried uninstalling, reinstalling firefox as well as clearing my cache and cookies, but nothing, please help? thanks!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.images pref should be 1.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.