This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

vertical scroll bar disappears when I minimize the screen

  • 1 balasan
  • 2 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh Vivek

more options

I have Firefox 10.0.2. I do have a vertical scroll bar with both the up and down button; however, they all disappear when I minimize the screen. When I am in Ancestry, for example, when I minimize I get a horizontal scroll bar but there is no vertical scroll bar. I have no clue what to do. I minimize screens a lot when I am in Ancestry and it gets very frustrating. Can anyone help?

I have Firefox 10.0.2. I do have a vertical scroll bar with both the up and down button; however, they all disappear when I minimize the screen. When I am in Ancestry, for example, when I minimize I get a horizontal scroll bar but there is no vertical scroll bar. I have no clue what to do. I minimize screens a lot when I am in Ancestry and it gets very frustrating. Can anyone help?

All Replies (1)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

If the problem persists, you can also try disabling the Plugins in Tools > Add-ons temporarily to check.