vertical scroll bar disappears when I minimize the screen
I have Firefox 10.0.2. I do have a vertical scroll bar with both the up and down button; however, they all disappear when I minimize the screen. When I am in Ancestry, for example, when I minimize I get a horizontal scroll bar but there is no vertical scroll bar. I have no clue what to do. I minimize screens a lot when I am in Ancestry and it gets very frustrating. Can anyone help?
All Replies (1)
Hi,
Please check if this happens in Safe Mode.
Troubleshooting Extensions and Themes
Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.
If the problem persists, you can also try disabling the Plugins in Tools > Add-ons temporarily to check.