This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot read my E-mails in Outlook Express anymore as they now appear as Firefox webpage attachments, how do I rectify this?

  • 2 balasan
  • 5 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh aaront

more options

I use outlook express to download my E mails from gmail and used to be able to read the content of the email in Outlook Express. The content of my emails has now disappeared and been replaced by two attachments, one Firefox HTML which has the content of the email and a text file which also has the a content. How can I return to the original format of Outlook express? Many thanks Stuart

I use outlook express to download my E mails from gmail and used to be able to read the content of the email in Outlook Express. The content of my emails has now disappeared and been replaced by two attachments, one Firefox HTML which has the content of the email and a text file which also has the a content. How can I return to the original format of Outlook express? Many thanks Stuart

Penyelesaian terpilih

Were they .eml files before?

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

more options

Does this only affect new mail you download, or does it affect older messages as well?

If it only affects new messages, is it possible that you've made a change that indirectly affects emails, such as new security software (spam filters or virus filters that intercept and check mail as it's received)?

If it affects older messages as well, there might be a problem with Outlook Express (how it is decoding HTML messages). In that case, if you haven't tried restarting Windows, you might try that first.

more options

Penyelesaian Terpilih

Were they .eml files before?

Diubah oleh aaront