This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have installed Adobe Reader XI (11.0) (36.1 MB) 3 times, now, and Firefox still tells me it is obsolete.

  • 1 balasan
  • 12 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh iamjayakumars

more options

I have Firefox 7.0.1. I also have Adobe 9.2.0 Pro installed. I use your plug-in checker and it asks me to update the Adobe Reader. I do that and still get the warning message that the plug-in is out of date. I suspect that I am being referred to the wrong update site. Every time I attempt to update Adobe Pro, the update fails. I suspect I am going to have to do a complete reinstallation of the Pro version, but still, Firefox should be able to distinguish between the Reader and the Pro plugins, shouldn't it?

I have Firefox 7.0.1. I also have Adobe 9.2.0 Pro installed. I use your plug-in checker and it asks me to update the Adobe Reader. I do that and still get the warning message that the plug-in is out of date. I suspect that I am being referred to the wrong update site. Every time I attempt to update Adobe Pro, the update fails. I suspect I am going to have to do a complete reinstallation of the Pro version, but still, Firefox should be able to distinguish between the Reader and the Pro plugins, shouldn't it?

All Replies (1)

more options

Adobe trying to update from the Adobe server.
It may be blocked by your Firewall/Antivirus.

Difference between Reader, Pro and Preview