This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Google search results shows no thumbnail images in Firefox as compared to IE or Chrome.

  • 3 balasan
  • 8 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh DMC4444

questworx
questworx
more options

When doing a google search, I see no thumbnail images for things like youtube video's or an image that would typically come from authority site. Is there a setting in FireFox that is inhibiting this?

Compared to IE or Chrome which does shows a little image in Google search results.

When doing a google search, I see no thumbnail images for things like youtube video's or an image that would typically come from authority site. Is there a setting in FireFox that is inhibiting this? Compared to IE or Chrome which does shows a little image in Google search results.

Diubah oleh questworx

All Replies (3)

iamjayakumars
iamjayakumars
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
DMC4444
DMC4444
more options

Try disabling Addons Engine and restarting Firefox

1. Click Tools menu 2. Select Add-ons 3. Select Extensions on left side panel if not selected already 4. Click disable button for the Extension called Addons Engine 5. Close Firfox 6. Re-open Firefox 7. Test with a search on googles images, play store and/or videos pages

NOTE: This should also fix the more\/ drop down arrow at top of googles pages instead of it being a button