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no matter IE or firefox, PC freezes - have to do a hard shutdown - when going to facebook; if typed into browser. if launching from desktop shortcut, it starts

string_74055
string_74055
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desktop shortcut starts facebook but nothing fills in

desktop shortcut starts facebook but nothing fills in

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kobe
kobe
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are you using OS X ?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Are you able to get to Firefox normally?