Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox aborts download 3/4 way through ebook from certain web site only

  • 4 balasan
  • 3 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Theperson

wendydsjt
wendydsjt
more options

I am having trouble downloading my ebooks from one web site only and it is happening with all the ebooks that i download now. It started off with only 1 or 2 each time i would buy a book but now it is every book. The web site tried to see what was going on and help fix it but all they could find was that firefox was aborting the download about 1/2 to 3/4 of the way through the download. I must admit that i have tried using internet explorer 8 and it has much the same problem saying that download was interrupted and was reset or something and to resume download, again ebook was not downloaded. Is there something blocking this particular web site or is there something on my computer that is resetting the connection each time? Wendy

I am having trouble downloading my ebooks from one web site only and it is happening with all the ebooks that i download now. It started off with only 1 or 2 each time i would buy a book but now it is every book. The web site tried to see what was going on and help fix it but all they could find was that firefox was aborting the download about 1/2 to 3/4 of the way through the download. I must admit that i have tried using internet explorer 8 and it has much the same problem saying that download was interrupted and was reset or something and to resume download, again ebook was not downloaded. Is there something blocking this particular web site or is there something on my computer that is resetting the connection each time? Wendy

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Theperson
Theperson
more options

Why should a user have to take out their real time scanning because firefox isn't working properly and is aborting downloads. That's the idea of real time scanning it scans the files for threats. Firefox should work with it and not abort :(

the-edmeister
the-edmeister
  • Moderator
more options

Why? Because the anti-virus application isn't working correctly, especially since the owner of this thread said she had the same issue with IE 8.

Reading completely and comprehension, helps keep avoid that toe jam taste!

Theperson
Theperson
more options

I only get this problem when Firefox updates. It is intermittent and happens every couple of updates. I have most of my add ons disabled. I have disabled my anti-virus real time scanning to see if the downloads will complete. Who is at error my anti-virus or Firefox 24?