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can't bring up my swagbucks toolbar, it is installed, but won't show up

sslider
sslider
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I updated Firefox, and now my Swagbucks toolbar is gone. I have the most recent version of the swagbucks installed, and the "Search with Hinder" one still works, but my normal Swagbucks one is no where to be found. I used to be able to see a list of toolbars that were installed on my computer and choose from there which ones I wanted displayed...but I haven't seen that option in a long time and it makes it very hard to get the items I want to display. I've updated both the swagbucks toolbar and the addons pluggin for firefox again and still I have no swagbucks toolbar. How do I fix it?

I updated Firefox, and now my Swagbucks toolbar is gone. I have the most recent version of the swagbucks installed, and the "Search with Hinder" one still works, but my normal Swagbucks one is no where to be found. I used to be able to see a list of toolbars that were installed on my computer and choose from there which ones I wanted displayed...but I haven't seen that option in a long time and it makes it very hard to get the items I want to display. I've updated both the swagbucks toolbar and the addons pluggin for firefox again and still I have no swagbucks toolbar. How do I fix it?

Penyelesaian terpilih

Sorry we weren't able to solve your issue.

We hope that you will continue to browse the web with us, on Mozilla Firefox. We also hope that you will come to the Mozilla support forum for any other questions or problems that you have.

Thank you for using the Mozilla support forum.

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All Replies (6)

Wesley Branton
Wesley Branton
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Does the Swagbucks Toolbar show up on the add-ons list?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your System Details List shows two Swag Bucks related extensions.

  1. Swag Bucks 10.19.2.5
  2. Swagbucks41 10.19.2.505

See:

sslider
sslider Pemilik Soalan
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ComputerWhiz: Yes it does...


cor-el: I downloaded the first version, then the toolbar vanished so I downloaded the second version and installed it. I have no idea why they are both listed. I know that my Viper antivirus program says that it is a "known bad file" and blocks it from opening. When I ran my Viper it quarantined the swagbucks toolbar. That is probably why it isn't showing up...

Thanks to everyone who has responded so far.

Wesley Branton
Wesley Branton
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Is this the extension that you have installed?

Try removing the add-on and reinstalling it.

sslider
sslider Pemilik Soalan
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Thank you ComputerWhiz. I tried deleting the add-on and reinstalling it and it still doesn't come up. I'm just going to leave well enough alone and continue as I am. I am still getting my swagbucks by going to their homepage and using the search bar there. It is just more hassle that way. Thank you to everyone who posted a suggestion.

Wesley Branton
Wesley Branton
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Penyelesaian Terpilih

Sorry we weren't able to solve your issue.

We hope that you will continue to browse the web with us, on Mozilla Firefox. We also hope that you will come to the Mozilla support forum for any other questions or problems that you have.

Thank you for using the Mozilla support forum.