This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

crashes on Galaxy s4 mini

  • 1 balasan
  • 4 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh patrickmc

techiewantabe3
techiewantabe3
more options

My phone crashed within a day of installing. Verizon person told me it was to big a file for my phone and it would just crash again. Is this true or what can I do about it? I really love ff on my computer and I like ur nonprofit status and what u believe in.

My phone crashed within a day of installing. Verizon person told me it was to big a file for my phone and it would just crash again. Is this true or what can I do about it? I really love ff on my computer and I like ur nonprofit status and what u believe in.

All Replies (1)

patrickmc
patrickmc
more options

Hello techiewantabe3,

Thank you for contacting Mozilla Support. I'm sorry that you're having trouble using Firefox for Android. While I don't see the Galaxy S4 Mini listed on our list of supported devices, it should work.

  • Are you on the latest version of Android? I believe for this device it should be on Android JellyBean 4.2.2.
  • Do you have enough free space on your device? Firefox for Android requires at least 24mb Free space for installation.

I'm looking forward to helping you get this problem sorted out.

Cheers, Patrick