This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all history & bookmarks & cannot create new ones

  • 4 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh raspanjer

more options

Opened Firefox after a restart & all bookmarks & history were gone & I am unable to create new bookmarks or history.

Opened Firefox after a restart & all bookmarks & history were gone & I am unable to create new bookmarks or history.

Penyelesaian terpilih

The way to fix issues like this is the same for all platforms.

What did you try so far in case you still have this problem?

If the places-maintenance extension didn't help then you have to delete the places.sqlite file to make Firefox to create a new file.

Baca jawapan ini dalam konteks 👍 0

All Replies (4)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

I am using Firefox 26.0 for mac

more options

Penyelesaian Terpilih

The way to fix issues like this is the same for all platforms.

What did you try so far in case you still have this problem?

If the places-maintenance extension didn't help then you have to delete the places.sqlite file to make Firefox to create a new file.

more options

So deleting the places.sqlite file to make Firefox to create a new file worked. Glad I had a bookmark backup. Thanks! Al