Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

My archive folder contents are gone.

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh guigs

Giovanni144
Giovanni144
more options

I created three subfolders in the archive folder several months ago, and moved a lot of emails from my inbox to the archive subfolders. Everything was fine, and a few days ago, I noticed that two of the subfolders contents are all gone. I tried the "repair folder" option when right clicking on the folder, but this did not do anything. I haven't tried anything else yet, aside from rebooting and restarting the Thunderbird program a few times.

I created three subfolders in the archive folder several months ago, and moved a lot of emails from my inbox to the archive subfolders. Everything was fine, and a few days ago, I noticed that two of the subfolders contents are all gone. I tried the "repair folder" option when right clicking on the folder, but this did not do anything. I haven't tried anything else yet, aside from rebooting and restarting the Thunderbird program a few times.

All Replies (1)

guigs
guigs
more options

Hi Giovanni144,

Please check your account settings for archived email rules. It should be under Synchronization.

I hope this helps. Disappearing Mail