Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

When doing a complete restore of my computer, how do I get my Thunderbird emails, address book from Carbonite?

  • 1 balasan
  • 1 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh Matt

smadderr
smadderr
more options

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I can only assume carbonite uses the same structure as your hard disk see http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X