This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

firefox will not allow me to add a certificate exception for myibidder.com

  • 2 balasan
  • 5 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh mike4firefox

mike4firefox
mike4firefox
more options

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links.

When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site"

There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox.

does anybody have and ideas about this?

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links. When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site" There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox. does anybody have and ideas about this?

Penyelesaian terpilih

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Penyelesaian Terpilih

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Diubah oleh jscher2000 - Support Volunteer

mike4firefox
mike4firefox Pemilik Soalan
more options

yes, upgrading to v27 from v17, did solve the problem. This is a company laptop, so I'm not sure why it was never upgraded, especially when so many new versions have been available for a while.

thanks for your help.