Thunderbird Community Forum

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

After reboot my composition screen is very messed up. For one thing it's missing the "send" button, and the usual instructions (click on "view", then "toolbars", then "composition" do not fix it.

I've restarted Thunderbird and re-rebooted and the problem persists.

Screenshot attached.

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

Hi. I have an email purporting to be from Microsoft telling me that I will have access problems with Thunderbird from September onwards. Something to do with authentification. Assuming it is genuine (is it?) I have no idea what to do. It gives 'instructions' which are incomprehensible to me. I dont even know why this link is to Mozilla rather than thunderbird. I don't want to loose Thunderbird's calendar or stored files let alone the ease of access I currently enjoy. I need someone kind and patient to tell this novice how to move forward in a pedantic, non-terminology way who is happy to assume I know nothing! Please help! Brian

Had a Windows update, and it apparently screwed up Thunderbird. Can't block delete messages, and the write message screen size changed - it's now all the way across the screen. That's just for openers - can't imagine what else might be screwed up.

Tried "troubleshooting" and it didn't work, and have no idea how, or if, the changes from the Windows update can be reversed.

Thanks very much for your help. I've been using Thunderbird for many years, but the mail has become almost unusable - if mail can't be fixed, what do you recommend to replace Thunderbird?

Phil

Unable to open the folder Inbox on best.one@comcast.net because it is in use by some other operation. Please wait for that operation to finish and then select the folder again.

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "error Creating Account" stating that "incoming server already exists." what do I need to do next to get past this?? Please advise. thx

Hi

I've been using Thunderbird for years with no issues. It's set up using IMAP and downloads emails from the web from my ISP. I have several different email account with my ISP. They are all set up to download to Thunderbird. All but one is working fine.

My primary email, however, is only downloading intermittently. It downloads all my emails on start up, then doesn't download any more unless I close Thunderbird and re-open. This is a new issue. Nothing has changed in my set up which is configured identically for all my email address (and the others are working fine).

"Unable to open the folder Inbox on best.one@comcast.net because it is in use by some other operation. Please wait for that operation to finish and then select the folder again." ????

I have 3 gmail accounts on thunderbird. one stopped working a few months ago. attempts to re-add have failed even tho I set the same server settings as on the other two accounts.

my hotmail account asks for a new password every once in a while. if I ignore and restart thunderbird this goes away for a while. tried to update with the new Oauth2 and now that account isn't working either. can't send mail. tried to delete and re-add, no good. have shut down and started again - no change

Thunderbird v115.12.2 (64 bit) Build 20240621154414 Runing on Windows 10.

We've noticed an odd behaviour with the replied icon to the left of the subject column in the main Inbox display. Sometimes, the icon is present for messages we've replied to. Sometimes it appears and then disappears after another Sync and sometimes, doesn't appear at all for messages we know we've responded to.

Introducing the Status column into the main display does not show different results to the icon. If the flag is missing to the left of the subject column, the status only lists the message as read.

Firstly, has anyone else experienced this on and off behaviour and secondly, what specific feature needs to be present on the server to fully support the replied flag? I'm hoping it's a server issue that we can raise with our provider.

Many thanks.

I am able to check both hotmail and gmail accounts with Thunderbird. I deleted the accounts. When I tried to readd them it said Thunderbird failed to find the settings for your account. Anyone else experiencing this? What should I do.

I have a profile that started on a PC and moved to Mac (Sonoma). I now want to put on another Mac from a backup. I have tried linking to the old profile using Profile Information. I click Create A New Profile and highlight the old profile after moving it into the User>Library Profile Folder, but I only get a new profile and not a link to the saved profile. What am I not doing or not doing right.

Also, in the past, there were two items in the Library>Thunderbird folder showing links to the profiles automatically installed when the program was installed. These had to be removed when installing my own existing profile. Those install links are not present. I'm attaching a screenshot of the T-bird folder.

Thank you.

In the latest automatic update of Thunderbird to version 128.0 messages keep the headline in boldface even after being read, which didn't happen in previous versions. I wonder if there's a possibility of roll-back this change or customize it in settings?

I am using Thunderbird 128, and by default if a message has a tag it just shows an icon in the Cards view - how can I change it to show the actual tag name(s)?

I can enable a column for this in Table View, but I prefer to do this in the Cards View.

I have been getting some spam/phish emails using Display Name Spoofing of some senders I recognize.

In each case the display name is in my personal address book, but the email address of this spam does not match and is different each time. The people being spoofed are aware this is going on but since the spam emails do not originate from their PCs or sometimes not even their ISPs, there isn't any easy fix on their end.

It would be useful to have an inbox filter that would check the personal address book for known display names and made sure the email address matched. Just highlighting a mismatch would be helpful.

Just about every day I need to create a new Thunderbird favorite on the Ubuntu dock. The previously created favorite does launch Thunderbird but another icon appears at the bottom, resulting in two Thunderbird icons in the dock. Is this an indication that I might have a virus or other malware. Is there a way to fix this? Thank you for your time. Thunderbird 115.12.2 (64-bit) Ubuntu 22.04.4 LTS