Thunderbird Community Forum

I get the green light for creating an account... but it goes yellow tag when I click Done. Will you help, please. I am able to log into my account online with the same PW I have to use in setting up the Thunderbird account. Thanks from a donation customer. //... Joe

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are all sharing an office and all receiving the same emails from their clients. Two of these folks are getting the PDF attachments properly, but 1 of them always gets the win.dat attachment. They were all using Thunderbird version 102.15.1 so I decided to upgrade them to 115.3.1, and same issue. Just this one user gets win.dat file instead of PDFs. I even updated just that one to 115.5.1 and nothing changed. I've disabled and re-enabled anti-virus software, I've uninstalled and reinstalled Acrobat. I've also made sure to verify under Files & Attachments that PDFs are associated with Acrobat.

Thoughts?

Running Windows 11 on a desktop computer with TBird Ver. 115.14.0. From time to time a second identical TBird window will open. Sometimes TBird is closed and the second window opens when the first window is opened. Sometimes the second window simply opens seemingly by itself with the first window having been opened for many hours. How best to fix this slightly annoying problem?

Thanks.

T Bird 102.15.1 64 bit Windows 10. The body text in some of my gmail emails looks like HTML code and not readable text. If I open them in the gmail webpage they are OK. How can I fix this? Do I need a later release?

Here a small part of one:

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

Using Thunderbird 128.1.0.esr (64 bit)

I have an IMAP account. Under Settings_Copies & Folders I have the option 'Place replies in the folder of the message being replied to' checked.

After sending a message Thunderbird can't save it to that locvation. I get the option to save to a local folder.

Subsequently I then try to move or copy the email to my desired IMAP folder. This fails with no error message - the email stays in the Local Folder.

How can I resolve this?

I am fairly new to Thunderbird, so looking for ideas on how I can accomplish this. Please don’t flame. 😊

I have calendars and contacts in iCloud and Google. These were synchronized to Outlook on my PC. Any changes made in any of these three (3) were synchronized to the others.

Now that Thunderbird has replaced Outlook, I am looking for the same functionality. I have iCloud and Google calendars and contacts synced to Thunderbird, and updates show up on Thunderbird. Sadly, not across to the other platform, ie. iCloud updates to Google or vice versa.

Any suggestions on how I may get this setup would be much appreciated.

Thank you in advance. Regards.

Pradeep.

2024 08 20

Dear Sir,

When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop.

I would like to access my emails on my cellphone, as I did before, but require assistance in setting up that facility on my cellphone.

Please send me the details to enable, "an amateur", to load my emails onto my Apple iPhone.

Yours faithfully,

Malcolm G. Miller.

malcolm@malcolmgmiller.biz 07710550829

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

I have a single message filter defined as follows:

=

 Apply filter when:
     Getting New Mail: Filter after Junk Classification

 Match all of the following:
    From   |  isn't in my address book | <selected-address-book>

 Perform these actions:
    Move message to  Purgatory on <account>
    Stop Filter Execution

=

But when I move (by drag-n-drop) anything from the folder "Purgatory" to some other folder (by "other" I mean not the INBOX) the message disappears briefly from "Purgatory" and that single filter then moves the message back to Purgatory.

When I enable Message Log I can see the filter get applied to the moved messages. Does moving a message go first through the INBOX? Seems strange and, if so, how can I move messages between folders w/o this happening?

Thanks!

   - Bruce

I have started using Thunderbird Version 128.1.0esr (64-bit)on two systems and I have noticed when the program starts up it takes more than minute to "settle down" and work properly without the system ask me if I want to wait for the program to respond.

After a few minutes it is OK

Hi! Looking for help with TB which has been crashing each time I open it - this has been happening for a week already. The programme freezes less than 5 seconds after I open it. Here is the latest crash ID: Crash ID: bp-31868ef2-3663-4050-b792-189f10240815 Any help is greatly appreciated! :)

I have constant problems with logging into my three outlook accounts. I'm learning that Microsoft requires new information. I've read and tried information I have found on outside sources, but nothing is working. Also, I deleted a password for one account and now, I cannot see, read, or access that account (Thunderbird is not sending the request for the password.)

Recently I'm unable to view any email message info when on my desktop PC, but can view that info when using my Android phone. Why did this start happening, & how can it be fixed?

I can receive mail, but when i want to send mail its impossible because the send buttun is gone. How come and what to do? I have reinstalled Thunderbird but same problem appear.

Anders

Installed an updated Thunderbird, and now it want to open attachments with "System Handler" and I do not know what that is and it does not recognize my installed applications to open applications. It does not fined LibreOffice, Evince, Image viewer, gThumb and so on. None of my applications. That means I can not open any attachments to Thunderbird, I can only save them in the file type they come in such as .xls. How do I get rid of System Handler and have Thunderbird use my resident applications.

"Set up your existing email address" will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server. Probably wrong configuration, username or password". This unsolvable for me now as I have tried everything I know and suggested in Help.

The above problem is copied from 1 year ago, now I have exactly the same problem again. Thunderbird suddenly stopped working. It would open but nothing shows on Inbox Sent or files etc. I have tried everything suggested. but nothing works. Have deleted everything Thunderbird and re downloaded Thunderbird Selecting the app shows that Thunderbird is 28.1.0esr (64-bit) version. I am now at a total loss to get Thunderbird back in operation.

This morning when I opened Thunderbird one of my email accounts displays the following for each email received since last night:

"--Apple-Mail=_DE41C5E1-7C51-4E82-AF8A-33451E8D062D-- --Apple-Mail=_15B38F36-FA9F-4D37-9155-2CF8D584427A-- "

I am on a windows computer. The other two email accounts I have in Thunderbird appear normal The emails on my email provider's server appear normal

Any thoughts as to what the problem is and how to fix?

Thanks