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SYNC Error

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  • 1 has this problem
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  • Last reply by nuri_delon

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Hi ı live in Turkey , I did sync but it didnt work . ı cant see my backup files. can you help me pls ? thanks

Hi ı live in Turkey , I did sync but it didnt work . ı cant see my backup files. can you help me pls ? thanks

All Replies (2)

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  1. Sync isn't a "backup service".
  2. Where do you expect to see those files?
  3. Have you just installed Firefox 29.0.1 and want to connect to Sync to recover data that was last sync'd with Firefox 28 or earlier?

See this KB article - Sync your Firefox bookmarks, history, passwords and more

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I installed last version , but didnt work . And ı also try with another account , didnt work again . Help pls .