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length of events in lightning when the events are imported from external application

  • 1 reply
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  • Last reply by Matt

spyrosdell
spyrosdell
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Hello,

I am using the lightning calendar along with the Thunderbird. Also I have imported the following calendar to the lightning so i am getting the events directly to my calendar ( webcal://app.kigo.net/public/ics.php?p-9907bef8f54b4093e01b67caf4c02651).

This calendar is from a channel manager application (kigo) for hotels and it can send two events to the lightning, the reception event for the crew who is at the reception and the cleaning events for another person.

The problem is when i am sending an event for the reception the length of the event is 60 minutes as i have set it in the option of the lightning (which is fine) but when i am sending a cleaning event the length of the event lasts 10 hours regardless the fact that i have set it to the default 60 minutes.

I have contacted also the company's (kigo) support and they said that they send the events in the same format to all calendars and they cannot define the length time from there for each calendar solution.

Do you have any idea about how to set the cleaning event also at 60 minutes??

Thank you in advance

Hello, I am using the lightning calendar along with the Thunderbird. Also I have imported the following calendar to the lightning so i am getting the events directly to my calendar ( webcal://app.kigo.net/public/ics.php?p-9907bef8f54b4093e01b67caf4c02651). This calendar is from a channel manager application (kigo) for hotels and it can send two events to the lightning, the reception event for the crew who is at the reception and the cleaning events for another person. The problem is when i am sending an event for the reception the length of the event is 60 minutes as i have set it in the option of the lightning (which is fine) but when i am sending a cleaning event the length of the event lasts 10 hours regardless the fact that i have set it to the default 60 minutes. I have contacted also the company's (kigo) support and they said that they send the events in the same format to all calendars and they cannot define the length time from there for each calendar solution. Do you have any idea about how to set the cleaning event also at 60 minutes?? Thank you in advance

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Ok this makes little of no sense to me.

The web application should be sending fully formed events with start and duration. So your setting in Lightning should have nothing at all to do with the program your receive.

I create an even and email you an invitation that invitation specifies duration, not your copy of lightning or Outlook. This kigo thing must set the duration of the events it creates, that is how ICS works..