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firefox error 500 we're sorry but we weren't able to process this request.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

clearcore
clearcore
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firefox error 500 we're sorry but we weren't able to process this request. tried everything like reset firefox,disable all plug in add on extension,re install firefox,delete cookies but getting the same error

firefox error 500 we're sorry but we weren't able to process this request. tried everything like reset firefox,disable all plug in add on extension,re install firefox,delete cookies but getting the same error

All Replies (3)

clearcore
clearcore Question owner
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Please help also tried the malware cleaner

tanner
tanner
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This is an error on the website's end. What site is it happening on?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.