This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox crashes frequently while using facebook,youtube,etc

  • 1 reply
  • 5 have this problem
  • 16 views
  • Last reply by ansaf1234

ansaf1234
ansaf1234
more options

I am using firefox 30 and my firefox crashes frequently when i use facebook,while watching youtube videos,closing a high-loaded tabs,etc and also shows "plugin-container.exe has encountered a problem and must close." and another problem is that while watching youtube or using fb plug-container.exe and firefox.exe both uses about 500MB of my RAM and currently I have only 1.5GB RAM which makes pc working slower. I had recently disabled hardware acceleration but the crashing problem still there.

Please provide me a Fix.

I am using firefox 30 and my firefox crashes frequently when i use facebook,while watching youtube videos,closing a high-loaded tabs,etc and also shows "plugin-container.exe has encountered a problem and must close." and another problem is that while watching youtube or using fb plug-container.exe and firefox.exe both uses about 500MB of my RAM and currently I have only 1.5GB RAM which makes pc working slower. I had recently disabled hardware acceleration but the crashing problem still there. Please provide me a Fix.

All Replies (1)

ansaf1234
ansaf1234 Question owner
more options

here are the latest crash reports:: bp-2b54d445-7cbc-451a-abff-bc23e2140701 bp-a25606a6-88f8-4884-ab25-1a8ea2140701 bp-44e89a40-155a-44df-b743-f53f92140701 bp-abb30fef-bbc6-4d00-b876-32a582140701 bp-79783566-1c95-40a2-89ab-305512140701 bp-671a6175-5cd7-40fb-a0f1-8fbaf2140701 bp-271586f6-6abd-4ea5-b1ce-6fd962140701