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Firefox update just hangs, the update does not complete. Why is this? Please help.

  • 1 reply
  • 3 have this problem
  • 43 views
  • Last reply by cor-el

HevvyD
HevvyD
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Hi!

I hope someone can help me.

My firefox update never completes, it just hangs.

The updating screen says, 'downloading firefox, connecting to the update server'.

One time I left my computer and it was still 'updating' 5 hours later. I have a Mac OS X 10.9.4. and firefox 30.0.

Any ideas what is going wrong?

Hi! I hope someone can help me. My firefox update never completes, it just hangs. The updating screen says, 'downloading firefox, connecting to the update server'. One time I left my computer and it was still 'updating' 5 hours later. I have a Mac OS X 10.9.4. and firefox 30.0. Any ideas what is going wrong?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.