This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop http://www.hrtnvk.com from popping up in new tab

  • 2 replies
  • 13 have this problem
  • 1 view
  • Last reply by gostrikego

more options

http://www.hrtnvk.com keeps popping up as a new tab and it says Firefox prevented this page from automatically redirecting to another page.

I cannot get it to stop.

http://www.hrtnvk.com keeps popping up as a new tab and it says Firefox prevented this page from automatically redirecting to another page. I cannot get it to stop.

Chosen solution

Something is trying to advertise to you. Although the ownership of that domain is concealed, the hosting is related to Future Ads Llc (according to http://whois.domaintools.com/hrtnvk.com).

Sometimes unwanted ads are caused by a bad add-on. These can slip into your computer as part of a bundle with other software, so I suggest starting here:

Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

Next, in Firefox, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

(1) In the left column, click Plugins. If you find a plugin that you don't recognize or which doesn't sound essential, try setting it to "Never Activate". (The most essential Plugin is Shockwave Flash. You can use most sites without the others.)

(2) In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Finally, you can supplement your regular security software and "mop up" any remaining issues with the scanning/cleaning tools suggested in this support article: Troubleshoot Firefox issues caused by malware. Those are free and take a long time to run. If they seem to finish quickly and especially if they require a purchase to clean your system, you may have a serious infection. Try the specialized forums listed in the article.

Success?

Read this answer in context 👍 6

All Replies (2)

more options

Chosen Solution

Something is trying to advertise to you. Although the ownership of that domain is concealed, the hosting is related to Future Ads Llc (according to http://whois.domaintools.com/hrtnvk.com).

Sometimes unwanted ads are caused by a bad add-on. These can slip into your computer as part of a bundle with other software, so I suggest starting here:

Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

Next, in Firefox, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

(1) In the left column, click Plugins. If you find a plugin that you don't recognize or which doesn't sound essential, try setting it to "Never Activate". (The most essential Plugin is Shockwave Flash. You can use most sites without the others.)

(2) In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Finally, you can supplement your regular security software and "mop up" any remaining issues with the scanning/cleaning tools suggested in this support article: Troubleshoot Firefox issues caused by malware. Those are free and take a long time to run. If they seem to finish quickly and especially if they require a purchase to clean your system, you may have a serious infection. Try the specialized forums listed in the article.

Success?

more options

Thank you so much this solved the problem