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Firefox will not download to my computer. tried 4 times

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

buba777
buba777
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I could NOT get firefox to update. I tried downloading it, but it would NOT download after 4 tries.

Can you E-mail me a copy to [email address removed by moderator], - so that I can try to directly load it into my computer. I believe this is due to a virus from one of the other browsers that prevents me from downloading or updating my firefox. all 4 of the .exe copies just says "Failed" on the download arrow.

Thanks,

Email address removed by moderator. Please read Mozilla Support rules and guidelines on posting sensitive infromation

I could NOT get firefox to update. I tried downloading it, but it would NOT download after 4 tries. Can you E-mail me a copy to [email address removed by moderator], - so that I can try to directly load it into my computer. I believe this is due to a virus from one of the other browsers that prevents me from downloading or updating my firefox. all 4 of the .exe copies just says "Failed" on the download arrow. Thanks, =====''Email address removed by moderator. Please read [[Forum rules and guidelines]] on posting sensitive infromation''===== <!--dumboke@netzero.net-->

Modified by Andrew

All Replies (2)

CoryMH
CoryMH
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Hello,

Does it fail on every browser? Also if no download works, it might point to bigger issues that you would want to address before downloading Firefox...

Make sure that you are downloading from the official Mozilla website:

If you still cannot download, I recommend you download it from another computer and transfer the install file via USB or email it to yourself there.

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.