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Why can't I add names fr Add Bk to EMs after installing T. Bird?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Shawnee1

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I installed Thunder Bird email along with Windows 8. I was able to import my old address book, but only about 1/3 of the names contained in the old book show up on the scroll bar now when I access the Address Book. I also can't click on a name and have it show up in the address bar of emails; I have to go into the Address Book, copy individual addresses and paste them into the address bar of new emails. Suggestions?

I installed Thunder Bird email along with Windows 8. I was able to import my old address book, but only about 1/3 of the names contained in the old book show up on the scroll bar now when I access the Address Book. I also can't click on a name and have it show up in the address bar of emails; I have to go into the Address Book, copy individual addresses and paste them into the address bar of new emails. Suggestions?

All Replies (2)

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have you got the contact pane turned on... F9 toggles that

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Toggling F9 didn't help. Still have problem.