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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

rcraigiii
rcraigiii
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At least once a day, I receive: "Unresponsive Plugin; Shockwave flash may be busy, or it may ..."


Firefox 34.0 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ] Search Mozilla Support for Help ID: 8de52b78-2c77-409c-8b3e-596092141218 Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ 

   Details
   Metadata
   Modules
   Raw Dump
   Extensions

Signature hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ More Reports Search UUID 8de52b78-2c77-409c-8b3e-596092141218 Date Processed 2014-12-18 21:08:21.874202 Process Type plugin Shockwave Flash Version:16.0.0.235 Filename:NPSWF32_16_0_0_235.dll Uptime 26385 Install Age 850437 since version was first installed. Install Time 2014-12-09 00:50:56 Product Firefox Version 34.0 Build ID 20141125180439 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7735015d User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 21fa17aa, AdapterDriverVersion: 9.18.10.3359 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+

Processor Notes sp-processor06_phx1_mozilla_com.15947:2012; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash" EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x8086

Adapter Device ID

0x0166

At least once a day, I receive: "Unresponsive Plugin; Shockwave flash may be busy, or it may ..." Firefox 34.0 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ] Search Mozilla Support for Help ID: 8de52b78-2c77-409c-8b3e-596092141218 Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ Details Metadata Modules Raw Dump Extensions Signature hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ More Reports Search UUID 8de52b78-2c77-409c-8b3e-596092141218 Date Processed 2014-12-18 21:08:21.874202 Process Type plugin Shockwave Flash Version:16.0.0.235 Filename:NPSWF32_16_0_0_235.dll Uptime 26385 Install Age 850437 since version was first installed. Install Time 2014-12-09 00:50:56 Product Firefox Version 34.0 Build ID 20141125180439 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7735015d User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 21fa17aa, AdapterDriverVersion: 9.18.10.3359 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ Processor Notes sp-processor06_phx1_mozilla_com.15947:2012; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash" EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll Adapter Vendor ID 0x8086 Adapter Device ID 0x0166

All Replies (2)

rcraigiii
rcraigiii Question owner
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This is my first time submitting, so please let me know if you need anything else.

Thanks! Rob

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is a problem with the Shockwave Flash plugin.

  • bp-8de52b78-2c77-409c-8b3e-596092141218

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: